They billed my Credit Card Company April 6, 2020 and I got the package April 25, 2020. Top Selling Snow Teeth Whitening. I began using the set April 26, 2020 per the instructions. Top Selling Snow Teeth Whitening. I have utilized other whitening gadgets in dental offices and over the corner and all of them worked except they were not easy to use so I had a concept of what I should anticipate.
I understood something could not be right because all whiteners had actually been able to bleach these discolorations. I started emailing the assistance staff immediately May 8, 2020 and described in detail my issues. Each time I would email customer support I would place on email 5th Notification, 6th Notification etc.
NO CUSTOMER CARE so I emailed and text "I would like a refund period" (Top Selling Snow Teeth Whitening). Today June 25, 2020 I got a call from a SNOW staff member Nicolas who stated this wasn't his job to call clients but thought, he would take time to call and see if he could help.
There are wired and wireless devices he ask what I had, I stated, "I didn't see an option just the wired" He stated, the wireless had the blue and red LED lights which trigger the serum, the wired did not offer both that's why mine wasn't working. I ask for a refund or exchange I was not given either - Top Selling Snow Teeth Whitening.
No need to make a return. Refund has actually been processed. Please allow 5-7 business days for refund to be processed. A gift and letter are being mailed to customer and will be delivered within the next 3-4 service days. I believed long and hard on what problem to look at BBB's list in concerns to how the person that called me from SNOW BIOLABS attempted to verbal Bully me into tucking my tail and letting the issue go stating "you are the only person we understand about that our item has not worked for them.
He was talking I was listening about I had actually the wired gadget which only had the blue LED so that's most likely why is wasn't working for me nevertheless the wired gadget has the blue and red LED lights that activates the lightening serum, that's what the Celebrities use. I lastly got to say my AD did not use the wireless and no mentions how the wired you might plug in your phone and most ADS on Facebook reveals the wired. Top Selling Snow Teeth Whitening.
I do not know the price of the wireless and still don't. That's when he began getting Verbally Violent AS IF MY WHOLE INTENT WAS TO RIP-OFF HIM! He was so off - I don't believe he even thought I was the one that he lied to, I was the one that had been SCAMMED in the very first location and I desired my Cash back on Something That has been misrepresented and I did not get what they understood was a faulty device (Top Selling Snow Teeth Whitening).
00 each and after that totaled the gift package for you as $ 20 some dollars. The gifts mean nothing to me what I ask for is for the Corporation to be familiar with the Bullying and the Verbal AssaultI got for waiting 3 months for my product, and after that almost 5 months for somebody like this person to bully and lie to me that I was the only person that Snow had not worked for and was verbally assaulting due to the fact that I request a refund (which their return policy states you will be guaranteed or cash back in 30 days!) or exchange my wired device to a wireless gadget, to see if the wireless work like he said.
The bullying to attempt and make me think it was just my issue, pushing top of thatand being verbally Abusive when I request for a refund or an exchange (which is mentioned plainly you can return in one month) or 100% guaranteed or your cash back is stated in his Business Policy).
I dare this person to call me from the Company imitating he was going to help me but rather wastrying to rip-off me again by stating "he didn't believe I might get a refund. I desire the Corporation of SNOW to be conscious of the methods used in what ought to have been an easy refund transaction went to bullying, lying and spoken abuse.
Thank you for your attention, **** ****** All matters have already been attended to. Consumer was completely reimbursed 26 JUNE 2020 - Top Selling Snow Teeth Whitening. Customer kept system and presents. 06/22/2020I positioned an order practically 6 weeks back and still no delivery and no action to three follow ups. This is not a cheap item, putting the cash out to get absolutely nothing or any reaction is not okay.
I live in San Diego, shipping from AZ should take no more than two daysOrder has actually been pressed to the front of the line. We excuse the inconvenience caused. At the minute we are experiencing a high volume of orders and questions and are doing our finest to capture up and get to as lots of clients as possible.
06/22/2020I purchased a teeth whitening set on Might 21, 2020. It is now June 22 and I have not received any details about when my order may be shipped. I have emailed the company 3 times and have actually not received any response (Top Selling Snow Teeth Whitening). The purchase verification e-mail that I received from Snow mentioned that orders might be delayed 1-2 weeks due COVID-19, but did not offer an estimated shipping timeframe.
We excuse the hassle caused. At the moment we are experiencing a high volume of orders and queries and are doing our finest to capture up and get to as lots of clients as possible. Order has actually been pressed to the front of the line to deliver out quickly. please refer to tracking confirmation e-mail.
06/21/2020I positioned an order for Snow teeth Whitening on 5/21/ 2020. I instantly got an email that my order would get here in 1-2 weeks. Top Selling Snow Teeth Whitening. I got a generated email on 5/24 mentioning that my order would arrive in 7-14 days. My account was charged on 5/26. I sent out an email monitoring on my order on 5/31.
Called 6/8, no reaction. Emailed 6/10, no response. Calles 6/16, no action. Top Selling Snow Teeth Whitening. I don't even understand if they are still in business. Looked on their website and it states they are trying to deliver orders placed by May fourth? Why are they taking brand-new orders and charging consumers if they can't fill them.
Order has been pushed in front of the line to deliver out among thousands of other orders. We say sorry for the trouble triggered. At the moment we are experiencing a high volume of orders and queries and are doing our finest to catch up and get to as many customers as possible.
06/19/2020I placed my order on 5/23/20, since today 6/20/20 I still have actually not gotten shipping/tracking information. I have actually emailed twice and called with no success. Lastly today spoke with representative who mentioned they would email me tracking details but might not offer ship date. I purchased 1 package at full cost and another at half off, invested an overall of $224.